Before making a desicion, it’s best to contact us first so we can check to make sure the items you’re interested in are in stock. You can call us at (832) 441-6021 or e-mail us at orders@bespokequince.com, we will let you know within one business day.
We do not accept any returns, exchanges, or cancellations on any purchases in store or special orders. We do not offer refunds.
Dresses are made to a standard measurement, based on the manufacturer’s size chart, and to get the perfect fit, your dress will most likely require alterations, especially a hem and taking up straps are to be expected. When picking a dress in store, we will take measurements using the specific designer size chart for the gown you wish to buy. We recommend selecting the largest size based on your measurement and the size chart. Dresses can almost always be taken in to fit you but letting dresses out is exceptionally challenging. WE DO NOT OFFER ALTERATIONS AT THIS TIME.
We accept cash, checks, Apple Pay, Venmo, Cash app, Zelle and credit card payments, including Visa, MasterCard, American Express, Discover. Personal checks are not accepted for final payments.
To make payments, you can pay over the phone, or we can send you a secure invoice to your email address.
Yes! To find out the status of your order, contact us at (832) 441-6021 or email us at orders@bespokequince.com
We offer 6, 12, and 18-months payment plans. We can work with you to determine which monthly payment works for you. Just let us know at the time of package selection so we can accommodate your individual needs.
To order your Quinceañera dress 50% deposit is required either as one time 50% payment or accumulated on your payment plan.