Before making a desicion, it’s best to contact us first so we can check to make sure the items you’re interested in are in stock. You can call us at (832) 441-6021 or e-mail us at orders@bespokequince.com, we will let you know within one business day.

We do not accept any returns, exchanges, or cancellations on any purchases in store or special orders. We do not offer refunds.

We accept cash, checks, Apple Pay, Venmo, Cash app, Zelle and credit card payments, including Visa, MasterCard, American Express, Discover. Personal checks are not accepted for final payments.

To make payments, you can pay over the phone, or we can send you a secure invoice to your email address.

Yes! To find out the status of your order, contact us at (832) 441-6021 or email us at  orders@bespokequince.com

We offer 6 and 12-months payment plans. We can work with you to determine which monthly payment works for you. Just let us know at the time of package selection so we can accommodate your individual needs.

To order your Quinceañera dress 50% deposit is required either as one time 50% payment or accumulated on your payment plan.